top of page

Our solutions

As a hospitality business owner or manager, you know how essential the first impression is. Nowadays tho, the first impression is made online - before the potential guest even steps into your venue.

Depending on the chosen service, you set yourself up with a blueprint to reach more guests, higher guest engagement, smoother operations and therefor an increase in the financial health of your organisation.

This is where real change begins. Together, we’ll define your ideal guest and analyze how your business shows up to your potential guests online. All of our services include an advice report as deliverable, fully tailored to your hospitality business.

We give you the roadmap to an optimized business, so you can keep on doing what you do like no other: create a memorable experience together with your team for as many guests as possible.

Optimize Guest Potential Report.png
  • Increase Guest Potential Analysis

    945€
    Understand your guests & sharpen your online presence. A customized 6-8 page advice report*, fully tailored on your hospitality business with advice, tips and 'how to's' to implement straight away.
     
    • A focused, entry-level analysis to;
    • See your business through the eyes of your guests
    • A 1-on-1 meeting to understand your desired guest
    • Critical analysis on your online presence on:
    • Google, Search Engines, Social Media and Maps
    • Completely tailored to your business
  • Most chosen

    Optimize Guest Potential Analysis

    1,495€
    A tailored 9–11 page advice report* designed to boost your online visibility and create a guest joruney that converts curiosity into bookings. The complete analysis to reach full guest potential.
     
    • All benefits from the 'Increase Guest Potential Analysis'
    • A 1-on-1 meeting to define and understand your ideal guest
    • Critical analysis on - but not limited to: Google, Maps,
    • Social Media, Website, Menu and Booking platforms
    • Completely tailored to your hospitality business
  • Full Workflow & Experience Analysis

    1,995€
    Including an inventarisation on-site** to understand workflows and service delivery. This is about connecting the dots — how your digital identity, your team, and your daily operations align.
     
    • All perks from the 'Optimized Guest Potential Analysis'
    • Optimize your online presence and reach full guest potential
    • GEMBA-walk based on-site operational inventarisation
    • 10 hours, divided over two or three sessions
    • Improve financial health by cutting unnecessary costs
    • Completely tailored to your hospitality business
  • Complete Guest Experience Transformation

    2,950€
    Optimize online and in-person** by on-the-job training to enhance guest experiences. The ultimate package for hospitality leaders who want to elevate both guest experience and team performance.
     
    • Full (online) Guest Potential Analysis
    • 10 hour GEMBA-walk based on-site operational inventarisation
    • Followed by 8 hours on-the-job employee training
    • Lasting improvements in: enhancing potential guests,
    • Guest satisfaction, employee confidence, performance,
    • Operational efficiency and per-guest turnover

* Available for hospitality businesses based in Europe, Asia and Oceania
** Currently available for European based businesses only

Rather some more information first?

GET IN TOUCH.

GET IN TOUCH

We can't wait to hear from you

Schot Hospitality Engagement Services

Pompmolen 35
3907 GD Veenendaal
The Netherlands

CoC: 97916706
VAT: NL005298121B50

bryan@bryanschot.nl
+ 31 6 106 507 93

bottom of page