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About 

Hello, G'day, Kia Ora!

My name is Bryan
Schot

and I grew up surrounded by the green landscapes of Veenendaal, which is based in the heart of the Netherlands. From an early age I developed a passion for the art of hospitality. Over the years, I’ve specialized in creating meaningful guest engagement within the hospitality industry. With hands-on experience in both restaurants and ho(s)tels — in the Netherlands and Australia — combined with discovering diverse hospitality cultures around the globe and graduating with honors in Hospitality Management, I’ve learned to effortlessly empathize with guests, employees, and entrepreneurs alike.
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My personal mission? To make a positive impact on people, every single day.
I do this by combining experience, knowledge, creativity and empathy to help hardworking hospitality entrepreneurs and managers elevate their business — whether it’s enhancing their (online) visibility, designing websites, creating brand identities, design enticing menus or improving operational processes.

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Together we can create a business that not only thrives but also brings joy — to you, your team, and every guest who walks through your door.

Our services will save you not only a lot of money in the long run, it will put the pressure off of having to look every single night at where to cut half an hour of your salary costs to protect your margins. It's the way towards a sustainable, long lasting future in a field which is competitive and constantly feels the pressure of raising costs and inflation.

With our powerful analyse methods, which we translate to an understanding, professional advice report - with tips, tops and how to's - is the pathway to more guests, smoother operations, higher guest engagement and therefor an increase in the financial health of your organisation. From there, you can decide you have the knowledge in-house to fill the GAP or we can take care to bring your business to the desired situation.

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Let’s build something extraordinary together. ✨

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Hospitality Engagement Analyses

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Analysis
Increase Guest Potential

✔ Mapping the guest profile through a personalized (online) 1-on-1 session

✔ Clear, critical analysis of online visibility on Google, search engines and Maps

✔ Tailored to your hospitality business

✔ A comprehensive advice report with analysis and practical tips for immediate application

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Analysis
Optimize Guest Potential

✔ Mapping your guest profile through a personalized (online) 1-on-1 session

✔ Clear, critical analysis of: online visibility on Google, search engines, Maps, menu (design), website and reservation system

✔ A professional, clear advice report with a full analysis and practical tips to implement to reach more guests

✔ The perfect starting point for the long-term success of your business

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Analysis
Full workflow & guest experience

✔ Mapping your guest profile through a personalized 1-on-1 session

✔ 12-hour on-site inventory using the GEMBA method to understand an map business processes

✔ Including a professional advice report with analysis and practical tips on how to reach more guests online and achieve higher guest satisfaction in the workplace

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✔ Includes action points for effective cost saving in the workplace

 

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Hospitality services

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